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ADefHelpDesk 01.60.00

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Downloads: 153
Released: Jun 20, 2009
Updated: Jun 20, 2009 by adefwebserver
Dev status: Stable Help Icon

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application, 84K, uploaded Jun 20, 2009 - 153 downloads

Release Notes

ADefHelpDesk a DotNetNuke Help Desk / Ticket Tracker module

  • Requires DotNetNuke 4.4 or higher, SQL 2005 or higher, and ASP.NET 3.5 installed on the server
  • Important: When installing on DotNetNuke 4, Keys must be added to the web.config first Please read instructions at this link
  • If installing on DotNetNuke 5.1 or higher use the directions at this link

Updates in the Version:

  • Added the ability for Assigned users and Administrators to enter work hours
  • Now allows Administrator to turn off the ability to upload file attachments for anonymous users and non administrators
  • Fixed bug where Update and Email Requestor link did not always show
  • Fixed error that wrote to the logs that a Requestor was assigning a ticket when the Requestor was only posting a comment
  • Fixed bug that would not return a search on a Ticket description if the Ticket did not have a detail record
  • Search results page will no longer error out if a role has been deleted that had tickets assigned to it

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